Digital and Technology Transformation in Financial Services
Financial services and banking organisations are experiencing change as never before. They compete in a market environment that requires an overall reduction in spending while simultaneously seeking to grow revenue, increase efficiency and ensure regulatory compliance – all while creating lasting customer relationships. The backdrop for this is a mission critical technology environment marked by regulatory pressure and heavy IT-dependence.
The disruptive trends that are made possible by digital technologies are also spreading throughout financial services and banking, changing the way employees and customers interact. These challenges have opened up a wide array of opportunities, many of which still remain untapped. With the need to constantly innovate, many organisations are turning to mobile services and social media to create operational improvements, as well as using analytics-based technologies to introduce more targeted and personalised ways of engaging customers across all demographics.
Our strong domain expertise and technology prowess makes us an ideal partner for fulfilling the technology needs of financial services companies. With strong relationships in place with many of the UK’s leading banks and financial services companies, our technical expertise is informed by a deep understanding of sector issues and the evolving environment in which organisations are operating.
Exception is currently helping leading financial services organisations to establish innovative solutions and successfully deliver their transformation programmes. We are working with organisations on initiatives to comply with new regulations, assure new systems, harness the power of digital technologies, re-engineer legacy platforms and revisit data centre infrastructures to deliver better service quality and lower costs.