
AI Agent Development
Go beyond simple automation. We design and build intelligent, autonomous agentic AI agents that handle complex, multi-step tasks, freeing up your team to focus on high-value work.
40%
of business leaders who have implemented AI report that it has allowed their teams to focus on higher-value, more strategic work.
50%
Productivity increase for companies that deploy AI
5X
faster time to market for businesses that strategically deploy AI.
We build custom AI agents that act as a digital workforce for your business. They autonomously handle your complex and repetitive operational tasks, from customer support to financial reporting, freeing up your team to focus on the strategic work that truly drives growth.
What is an AI Agent?
An AI agent is a sophisticated software program designed to understand a goal, create a plan, and execute a series of tasks to achieve it. Unlike simple bots, AI agents can:
Reason and Plan: Analyse complex requests and break them down into logical steps.
Interact with Multiple Systems: Access and operate different software, databases, and APIs just like a human user.
Learn and Adapt: Improve their performance over time based on feedback and new information.
Operate Autonomously: Work 24/7 in the background to complete their objectives without constant human supervision.
Think of it as the ultimate digital team member, one that can execute complex workflows with perfect accuracy and incredible speed.
Our AI Agent Development Services
We provide an end-to-end service to build custom AI agents that are tailored to the unique workflows of your business. Our team handles the entire lifecycle, from initial concept to final deployment and ongoing support.
Workflow Analysis & Strategy: We work with you to identify the highest-impact processes within your business that are prime candidates for agent-based automation.
Custom Agent Design: We design the agent's logic, decision-making capabilities, and the specific actions it needs to perform to achieve its goals.
Systems Integration: We securely connect your agent to all the necessary tools and platforms it needs to operate, from your CRM and ERP to internal databases and third-party APIs.
Deployment & Training: We deploy the agent into your live environment and provide comprehensive training to your team, ensuring a seamless and successful integration.
AI AGENT DEVELOPMENT
We provide an end-to-end service to build custom AI agents that are tailored to the unique workflows of your business. Our team handles the entire lifecycle, from initial concept to final deployment and ongoing support.
Workflow Analysis & Strategy
We work with you to identify the highest-impact processes within your business that are prime candidates for agent-based automation.
Custom Agent Design
We design the agent's logic, decision-making capabilities, and the specific actions it needs to perform to achieve its goals.
Systems Integration
We securely connect your agent to all the necessary tools and platforms it needs to operate, from your CRM and ERP to internal databases and third-party APIs.
Deployment, Training & Run
We deploy the agent into your live environment, continuously checking it’s performance and provide comprehensive training to your team, ensuring a seamless and successful integration.
FAQs
What is an AI agent?
An AI agent is a sophisticated software program designed to achieve a specific goal by creating a plan and executing a series of tasks. Unlike simple bots, AI agents can reason, interact with multiple systems, learn from feedback, and operate autonomously 24/7 without constant human supervision.
How is an AI agent different from a standard chatbot or bot?
AI agents are far more advanced. While a bot follows a rigid script, an AI agent can analyse complex requests, break them down into logical steps, and access different software and databases to complete its objectives. They can learn and adapt their performance over time.
What kind of business processes can be automated with an AI agent?
Our custom AI agents can handle a wide range of complex and repetitive operational tasks. Prime examples include automating workflows in customer support, financial reporting, data processing, and other multi-step processes that currently require significant human effort.
What is involved in your AI agent development process?
Our end-to-end service is tailored to your unique workflows and includes four key stages:
Workflow Analysis & Strategy: Identifying the highest-impact processes to automate.
Custom Agent Design: Designing the agent's logic and decision-making abilities.
Systems Integration: Securely connecting the agent to your required tools (CRM, ERP, APIs, etc.).
Deployment, Training & Run: Launching the agent and providing full training and support to your team.
What our customers say
“Exception’s commitment to quality, their solid experience, and their ability to work with others made a major contribution to what is the most successful utility IT integration project in Europe in recent times. ”
IT Director
Northern Gas Networks
“Exception have provided a strong and experienced team providing crucial client-side support in Project Management, Technical Architecture, Data Migration, Testing and Business Analysis”
Technical Lead
Police Scotland
“Exception engaged with the Scottish Salmon Company on two separate projects. The team were always friendly and professional, meeting numerous senior stakeholders they performed impeccably at all meetings delivering the required documentation on time. Exception would be welcome back at any time. ”
Head of IT
The Scottish Salmon Company