WE INNOVATE
To transform Financial Services
WE TRANSFORM
mission-critical tools, processes, and applications
WE ENGINEER
business critical cloud transformations
WE EMPOWER
organisations to revolutionise the way they operate through AI
WE EMPOWER
organisations to revolutionise the way they operate through AI
The potential of AI is limitless.
Avoid a journey to the unknown.
Implementing AI solutions can be a daunting task for businesses, often hindered by a lack of clear strategy, poor or insufficient data quality, and the need for specialised expertise. The landscape is complicated by rapidly evolving AI technologies, diverse vendor options, and the necessity for robust data governance frameworks. Additionally, organisations must navigate ethical considerations and potential biases in AI models, which can further exacerbate the challenges.
This is where Exception comes in. With end-to-end expert guidance that covers everything from initial concept to deployment, we help you plan, create, and execute effective AI strategies that align tightly with your organisational requirements. And with a wide service and capability portfolio that includes stakeholder involvement, tool selection, vendor management, technical integration and organisational change, you can rest assured that your AI deployment is sustainable, innovative, and scalable.
Our areas of expertise
Our team of consultants, developers and architects take the approach of understanding the unique nature of your business. Then they find the right balance between innovation, efficiency and continuity. This shines a light on the best solutions to enhance your processes, decision-making capabilities, and customer experience, while seamlessly delivering business-as-usual.
Our proven capabilities cover everything from vendors, processes, applications and change
AI
Strategy
Identify clear objectives and develop a comprehensive AI strategy that defines high-value opportunities for AI implementation and which aligns with organisational goals and objectives.
Data
Strategy
Data source identification, auditing, verification, validation, and cleansing to ensure that the AI product doesn't take any insight from poor quality, irrelevant, or non-compliant data.
Use Case
Discovery
Map business processes to use cases to gain laser-focused insight into organisational needs, operational readiness, and benefit-prioritisation on the areas where AI will drive the greatest value.
Architecture & Technical Design
Allied tightly with the AI strategy, use cases and our vendor independence, architect AI solutions that are robust and scalable, drawing on the latest products and technology best practice.
Responsible
AI
Safeguards to ensure that the AI product aligns with the organisational purpose and core values, in addition to solid adherence with best ethical practices, regulations and standards.
Process
Optimisation
Structured accelerators to automate, enhance and optimise existing business processes, while continuously improving through a framework that quickly identifies future areas of AI integration and automation.
Change &
Adoption
Proven methods and activities to ensure stakeholder involvement and buy-in from day one, support for organisational change, and bespoke training interventions to ensure sound internal AI literacy.
Delivery
Partnership
Trusted advisor support throughout the lifecycle - from PoC's to production - on the deployment of AI innovation, including product selection, vendor management and technical integration.
CLIENT RESULT
Facing the future: facial recognition at Scottish Prisons
When the Scottish Prison Service (SPS) came to us to transform their existing prisoner records system, we demonstrated how best practice AI experimentation can improve delivery efficiency and reduce cost.
The AI performs facial recognition on SPS’s 8,000 inmates, saving workers time and also making prisons more secure though improved efficiency of identification, and the better traceability of prisoners.
Facing the future: facial recognition at Scottish Prisons
Over the decades, prison services have transformed their facilities from punishment to progressive rehabilitation centres, focusing on reintegration and reducing reoffending through education, therapy, and support programmes.
So when the Scottish Prison Service (SPS) came to us to transform its existing prisoner records system, we demonstrated how best practice cloud architecture using serverless technology could be secure, scaleable and robust while also reducing costs. It resulted in the rapid delivery of a clean, intuitive user interface that could transform the user experience, making it easier for prison workers to do their job and allow them to be more efficient with their time
Crucially, as part of the solution, we also found and implemented AI tools to perform facial recognition on the service’s 8,000 inmates, saving workers time and also making prisons more secure though improved efficiency of identification, and the better traceability of prisoners.
The difference we make to your AI programme
You're always our biggest priority. Here's how:
We're Independent
We're Driven Specialists
We're Established
We're Collaborators
We're Visionary
We're Agile & Flexible
AI: Prototype to Production
AI promises unprecedented opportunities for improved operational efficiencies, reliability and service delivery
But a paradoxical reality hides beyond the hype: it’s far from straightforward to implement in an established, governance-led, enterprise IT environment.
Keen to learn more?
Keen on learning on how our two-decade heritage of client partnership can support your AI objectives? Let's talk.