new and transformed digital & citizen services... at pace


To transform Financial Services


new and transformed digital & citizen services... at pace

Public sector CIO's face a complex task


Transformation efforts are being ramped up, and cutting-edge digital experiences are being rapidly delivered, but in a challenging macroeconomic environment fraught with budget cuts.

This is where Exception comes in. We have been operating at the heart of the UK and devolved Public Sectors for over 20 years, bringing game-changing expertise in revolutionising operating practices and data maturity, along with strong digital delivery credentials.

And often to tight deadlines and budgets too.

Wondering how your policy aligns with modern digital delivery channels?

The Exception Digital Readiness tool complements the CDDO's Digital Readiness Check.

It helps you to validate your digital preparedness and better understand areas of strength and improvement.

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Our best in class services that make a real difference in the Public Service 

Digital Transformation

Everything from engineering, to people, tools, processes and delivery. We help you understand the options and deliver a digitally future-proofed organisation. 

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Cloud Transformation

An infrastructure that’s custom-built to match your needs, outcomes and budget – all backed up by independent advice and vendor accredited delivery.

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Talent on tap to enable quick technology outcomes. From individual consultants, to complex multi-team solutions, and fully underpinned by our delivery pedigree.

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Develop, integrate and manage AI products and solutions to create new revenue streams, increased margins and improved service delivery.

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We bring delivery expertise to a wide-range of public and third sector organisations including:

Central & Devolved Government >
Local Authorities >
Regulators & Arms Length Bodies >
Third Sector >
Let's Talk



Energising the transformation of NRS

Nuclear Restoration Service (NRS), is responsible for decommissioning Britain’s first-generation nuclear sites. The organisation had been managing a fragmented legacy IT estate, as well as an overreliance on paper-based workflows which hindered its efficiency.

We worked with NRS to deliver a major digital transformation project which modernised its IT infrastructure using Microsoft 365 and cloud.

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Always by your side, when it matters most

We partner closely with our clients. From rolling up our sleeves and working through the night so a promise is kept, to cheering your wins and successes, we're always by your side when it matters most.

It means that we give our all to finding you the best possible path to meaningful digital transformation.

And our commitment doesn't end there. We upskill your teams too, making sure that your journey remains sustainable and continues to thrive - even after we've handed everything over to you.

The difference we make 

You're always our biggest priority. Here's how:


We're Independent

So we'll always do what's best for you.

We're Driven Specialists

So you're always our top priority.

We're Established

So you're supported by our 20+ years of proven digital delivery.

We're Collaborators

So we drive value with you directly, or as part of a multi-supplier ecosystem.

We're Visionary

So we share our domain and sector thought leadership with you throughout.

We're Agile & Flexible

So we can ramp skilled teams up to your needs and timelines.
Let's Talk



Draining DWQR's legacy

Scotland places a high value on clean water, and the quality of its drinking water is robustly enforced. However, the Drinking Water Quality Regulator's (DWQR) aging Oracle system, built in the mid-2000s, was costly to run, slow, and hindered their ability to identify emerging quality and safety trends.

We swiftly developed a cloud-based solution for DWQR, providing immediate improvements to how the regulator delivers its mandate.

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This was an extremely important project for DWQR. Our previous system had been in place for over 15 years and was vital to every aspect of our operations. Exception produced a solution that now handles the complexity of our data and reporting in a way that is both user friendly and efficient. Importantly for us, its cloud-based nature means it's easily adaptable as our needs change over time. The days of being stuck with an archaic legacy system are behind us.
Operations Team Leader

How to partner with us

It's easy for you to partner with us. Because of our extensive history of successful delivery to the public sector, we are an approved supplier on several of the biggest UK and devolved procurement frameworks. 

G-Cloud 13 >
TS3 >
DOS 6 >
DPS (Scotland)>

Keen on learning more?

Keen on learning on how our two-decade heritage of supporting public sector organisations can support your organisation? Schedule a meeting with us.