2 min read

Policing in a Digital World

Policing in a Digital World

Embracing both the challenges and opportunities of digital disruption are critical to UK police forces and the National Policing Digital Strategy sets out clear aims and aspirations to improve policing. Through a combination of modernisation and the exploitation of innovative technology, there is the opportunity to digitally transform policing and harness data to enable intelligence-led preventative policing. Exception understands both the challenges and opportunities and we are helping forces assess their digital maturity and effectively plan their digital transformation.

Creating a Digital Capability for the Digital Age

ICT functions in police forces are a critical support function, helping to ensure frontline police officers have the right technology and support they need. However, forces now need a digital transformation capability working in harmony with operational ICT to drive forward local and national digital technology programmes, with effective:

  • Strategic direction to pave the way for the future with digitally supported policing
  • Technology roadmaps to assure the digital journey, making digital adoption easier
  • Governance & control to ensure that progress is made with accountability and adequate planning.

As experts, Exception can help police forces transform their ICT functions, developing force-aligned digital strategies and roadmaps while also putting in place effective digital portfolio management approaches.

Optimising your ICT

Forces face a significant challenge in modernising their ICT estates, with some having suffered from under-investment, resulting in legacy on-premise environments that are increasingly difficult and costly to maintain. Moving infrastructure and key platforms to the cloud and adopting new national systems using commercially available off-the-shelf software is the way forward, but it needs to be well-planned and delivered with the right expertise.

Getting More Value from ICT Investment

Across policing, technology spend has been growing year-on-year and will further increase in the coming years to support the delivery of the local services underpinned by the Policing Digital Strategy and the Policing Futures Framework. It is critical that forces fully adopt and exploit modern & innovative technologies effectively, and change the way they operate, in order to realise the expected benefits and return from the investment. Key to this is the alignment between the force digital strategy and frontline policing, ensuring solutions are well-implemented and fully embedded into policing ways of working. Ensuring there is effective adoption & change management embedded from the outset we believe is key to delivering greater value and improved operational support to the police officers themselves.


Our Work


Back to all insights
Masterminding your strategy for ethical AI with a conscience

5 min read

Masterminding your strategy for ethical AI with a conscience

In an era where AI is reshaping the very fabric of our digital world, as a Digital Leader you’re not only a pioneer of technology advancement but a...

From storytime to strategy: harnessing Generative AI's power for CIOs

4 min read

From storytime to strategy: harnessing Generative AI's power for CIOs

Generative AI is beyond a fun toy to illuminate your children's bedtime stories (try that if you haven’t!), but now a formidable asset for CIOs to...

Sky's the Limit? AI for Cloud Sustainability can reach new heights

4 min read

Sky's the Limit? AI for Cloud Sustainability can reach new heights

If ever there was a strong case to accelerate cloud and climate sustainability, look no further than the power of AI. It could offer significant...

Is acquiring Digital Technology Skills the new challenge for Financial Institutions?

Is acquiring Digital Technology Skills the new challenge for Financial Institutions?

As customers continue to embrace digital transactions (a behaviour exacerbated by the Covid-19 pandemic), providing an intuitive customer experience...

Read More
Empowering vision for your Digital Government Roadmap

Empowering vision for your Digital Government Roadmap

By Graham Adamson and Alan Anderson

Read More
How Service Design supports Digital Transformation and Internal Change

How Service Design supports Digital Transformation and Internal Change

Service design is now widely applied in the public and private sectors as an approach to support the delivery of innovative products and services....

Read More